Please contact Zoom Electric Bikes at firstname.lastname@example.org if you have any issues with your product and we will assist you in filing a warranty claim with the manufacturer.
Zoom Electric Bikes honors the full manufacturer warranty provided by Swell Bike below. Please see the information below for Swell Bike's specific warranty policy for your item.
All of our electric bikes come with a 2 year manufacture warranty to the original owner. This warranty covers the frame, battery, and motor. We carry all of the spare parts you might need so if there is anything wrong with your bike we will be able to get you the parts you need to get your riding again right away. Fill out the form below with a brief description of the issue and a team member will be in contact with you shortly!