This bike is great. I’m a first time e-bike user. From the look and design of the bike to the power and comfort, this bikes great. I took it out for 8 miles on my first day and it performs well. I have big hills where I live, so I don’t expect battery life to be as well as someone just getting around in the city on flat surfaces. I had one bar drained after my 8 mile ride, that’s good considering the hills and in sport mode. I was pedaling up the hills then using full throttle on the flat surfaces and traveling at 18 mph. I changed the parameters of the bike( which you can find out more about on YouTube) and now the bike will do 26 mph pedaling and 20 mph throttled. If you want to get a e-bike, I would recommend this one if you’re taller. This things a beast. I’m 6’0 and weigh 240 lbs.
The customer support of Zoom Electric Bikes is great too. I had a bad battery on arrival and they rushed me a new battery.